Kwan Segal, SPHR, EMBA

Founder & CEO, ICAway

At-A-Glance:

  • Certified Senior Professional in Human Resources (SPHR)
  • Executive MBA (EMBA)
  • Human Capital Consultant
  • Founder of ICAway and iCEP Academy
  • 20+ years of professional experience
  • Specializes in international student success and cross-cultural advising
Kwan Segal iCEP Headshot | ICAway Founder & CEO

Kwan Segal, SPHR

Kwan Segal is a cross-cultural advisor and human capital consultant specializing in international student success, workforce transition, and culturally responsive advising in U.S. higher education.

She is the founder and CEO of ICAway and the creator of the iCEP: Cross-Cultural Advisor Academy, a cross-campus advisor training and institutional alignment framework designed to strengthen international student success across U.S. higher education.

Drawing from her background in human capital consulting and her own international lived experience, Kwan helps institutions strengthen cross-cultural advising, career readiness, and coordinated student support during high-stakes career and workforce transitions.

Her work focuses on helping advisors:

  • better understand international student behavior and decision-making,
  • navigate challenges related to networking, job search, and CPT/OPT timelines,
  • and apply culturally responsive strategies within their existing roles.

 

Kwan is known for translating complex cultural and career-related challenges into practical, actionable frameworks that improve advising confidence and student experience across campus touchpoints.

Today, ICAway’s programs and resources are used by universities, advisors, and international student support professionals across the United States.

Founder Interview Intro | ICAway Founder & CEO
Coacu Kwan iAscend

“Since Kwan Segal started the company in 2017, clients have gone on to earn jobs or internships at the likes of Google, Microsoft and Amazon with the help of skill and technique guidance from ICAway. What do international students need to be successful, and how can educators best help?

See Kwan’s answer below”

Coach Kwan Segal Career Coach for international students
Work Experience

International Career Advisory, Inc. 

CEO & Founder | Learning Design | Speaker & Coach, 2017 – Present

ICAway Student Coaching Programs:

  • Received a Net Promoter Score of 86 (28% above the consulting industry NPS score average)
  • 95.3% of enrolled students received interviews or offers within 3 weeks, with an average salary twice the national average

ICAway Advisor Coaching Program (Train-the-Trainer)

  • Received a workshop satisfaction rating of 9.7/10 

 

Featured as recommended resources by the National Career Development Association (NCDA)’s International Student Services Resource Guide

International Career Advisory, Inc. 

CEO & Founder | Learning Design | Speaker & Coach, 2017 – Present

ICAway Student Coaching Programs:

  • Received a Net Promoter Score of 86 (28% above the consulting industry NPS score average)
  • 95.3% of enrolled students received interviews or offers within 3 weeks, with an average salary twice the national average

ICAway Advisor Coaching Program (Train-the-Trainer)

  • Received a workshop satisfaction rating of 9.7/10 

 

Featured as recommended resources by the National Career Development Association (NCDA)’s International Student Services Resource Guide

Insight Health Analytics, Inc.

Project Manager, 2016 – 2017

  • Client: A leading biotechnology company ranks as one of most innovative companies by Forbes 

Deloitte Consulting LLP

Senior Consultant, Organizational Transformation & Talent, Human Capital Consulting, 2015 – 2016

  • Project: Training PMO for the Global HR Transformation Project 
    • Client: A manufacturer and marketer of home appliances with products in approximately 15 countries worldwide
  • Project: PMO for the Global Compliance Training Project
    • Client: A multinational banking and financial services corporation ranked as the 21st largest company in the US

Accenture

  • Consultant, Talent & Organization, Human Capital Consulting, 2011-2012

    • Project: Communications Lead for the Core Banking System Implementation 
    • Project: Training Lead for the Skill Development Project (Accenture’s Skills to Succeed)

BMW Group Financial Services

Internal Communications Lead & Assistant to CEO, 2004-2011

  • Achieved 7 years’ service with consistently outstanding performance and was recognized as a regional internal communications best practice in 2006
Education

- Certification of Senior Professional in HR by HRCI (2014-Present)

- Executive MBA, Sasin School of Management, Chulalongkorn University (2011)

- Kellogg Executive Education, Sasin Kellogg EMBA, Northwestern University (2010)

- Bachelor of Arts, Assumption University (2001)

Advisory Board and Committee Members

- National Career Development Association (NCDA) International Student Services Committee (2018 – 2021)

- Central Asia Productivity and Research Center (CAPRC) Associate Advisory Board (2018 – 2021)

Work Experience

International Career Advisory, Inc. 

CEO & Founder | Learning Design | Speaker & Coach, 2017 – Present

ICAway Student Coaching Programs:

  • Received a Net Promoter Score of 86 (28% above the consulting industry NPS score average)
  • 95.3% of enrolled students received interviews or offers within 3 weeks, with an average salary twice the national average

ICAway Advisor Coaching Program (Train-the-Trainer)

  • Received a workshop satisfaction rating of 9.7/10 

Featured as recommended resources by the National Career Development Association (NCDA)’s International Student Services Resource Guide

International Career Advisory, Inc. 

CEO & Founder | Learning Design | Speaker & Coach, 2017 – Present

ICAway Student Coaching Programs:

  • Received a Net Promoter Score of 86 (28% above the consulting industry NPS score average)
  • 95.3% of enrolled students received interviews or offers within 3 weeks, with an average salary twice the national average

ICAway Advisor Coaching Program (Train-the-Trainer)

  • Received a workshop satisfaction rating of 9.7/10 

Featured as recommended resources by the National Career Development Association (NCDA)’s International Student Services Resource Guide

Insight Health Analytics, Inc.

Project Manager, 2016 – 2017

  • Client: A leading biotechnology company ranks as one of most innovative companies by Forbes 

Deloitte Consulting LLP

Senior Consultant, Organizational Transformation & Talent, Human Capital Consulting, 2015 – 2016

  • Project: Training PMO for the Global HR Transformation Project 
    • Client: A manufacturer and marketer of home appliances with products in approximately 15 countries worldwide
  • Project: PMO for the Global Compliance Training Project
    • Client: A multinational banking and financial services corporation ranked as the 21st largest company in the US

Accenture

  • Consultant, Talent & Organization, Human Capital Consulting, 2011-2012

    • Project: Communications Lead for the Core Banking System Implementation 
    • Project: Training Lead for the Skill Development Project (Accenture’s Skills to Succeed)

BMW Group Financial Services

Internal Communications Lead & Assistant to CEO, 2004-2011

  • Achieved 7 years’ service with consistently outstanding performance and was recognized as a regional internal communications best practice in 2006
Education

- Certification of Senior Professional in HR by HRCI (2014-Present)

- Executive MBA, Sasin School of Management, Chulalongkorn University (2011)

- Kellogg Executive Education, Sasin Kellogg EMBA, Northwestern University (2010)

- Bachelor of Arts, Assumption University (2001)

Advisory Board and Committee Members

- Ascend Global Leader Midwest Chapter, Co-Vice President of Student Affairs (2025 – Present)

- National Career Development Association (NCDA) International Student Services Committee (2018 – 2021)

- Central Asia Productivity and Research Center (CAPRC) Associate Advisory Board (2018 – 2021)

“Since Kwan Segal started the company in 2017, clients have gone on to earn jobs or internships at the likes of Google, Microsoft and Amazon with the help of skill and technique guidance from ICAway. What do international students need to be successful, and how can educators best help?

See Kwan’s answer below”

Coach Kwan Segal Career Coach for international students

Support for your next step Thoughtful resources and guidance for international job seekers and the advisors who support them.

What you’ll receive:

Practical guidance tailored to international job seekers Insights for advisors supporting students across cultures Occasional invitations to conversations or workshops