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AI Is Everywhere in Higher Education—But Culture Must Remain Human-Led

March 31, 2026

Over the past few weeks, I’ve been in conversations across higher education—university retreats, conferences, and cross-campus meetings. There’s a consistent theme: AI is becoming central to how institutions are thinking about the future. From keynote sessions to strategic planning discussions, the focus is clear—how to leverage AI for efficiency, innovation, and scale.

Spotlight on Jennifer Ho: An iCEP Star Advocating International Student Success

December 8, 2025

Jennifer is a licensed psychologist who has experience with individual therapy. She helps both adults and young adults who struggle with difficult adjustments such as anxiety, grief and loss, as well as personal struggles with substances. Jennifer deals with a wide array of individuals, so her style focuses on collaborative, empathic, and non-judgmental. Jennifer has a passion for helping international students, and as an immigrant herself, she understands...

Spotlight on Eva Alvarez Eró: An iCEP Star Advocating International Student Success

November 20, 2025

As an immigrant, I understand first-hand the difficulties behind striving to succeed but not knowing where to start. Thankfully, I had wonderful mentors and supporters during my undergraduate years at UAlbany who allowed me to start my professional journey with confidence. It simply feels right to share knowledge and encouragement in the same way it was given to me.

Spotlight on Jill Haskell: An iCEP Star Advocating International Student Success

November 19, 2025

“I believe all students deserve the support they need to be successful. In order to provide that it is imperative to understand each student’s unique needs. International students face all of the same challenges as local students, plus the additional weight of learning how to navigate new cultural expectations while still maintaining a strong sense of self.”

Spotlight on Lauren M. Pelletier: An iCEP Star Advocating International Student Success

November 19, 2025

“As a first-generation college student who began my higher educational journey far from home, I understand the mix of excitement and uncertainty that comes with stepping into a new environment. The experience gives me deep respect for international students who travel even farther to pursue their goals. Throughout my career, I’ve been a committed advocate for diversity, equity, and inclusion, and I’m passionate about helping students from all...

Spotlight on Lisanny Manzueta Custodio : An iCEP Star Advocating International Student Success

November 17, 2025

“Students often find a need to adapt to their environment and experience cultural shock and imposter syndrome when they arrive at their institutions of learning. Over my five years in higher education, I’ve worked to guide them through these challenges, helping them access resources, build confidence, and find their place in new and unfamiliar spaces.”

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